Privacy Policy

1. Who we are
Segeltec, Lda (RNAVT 2339), with registered office at Rua Padre Joaquim das Neves, N.º 833 4435-766 Baguim do Monte, is the company responsible for providing the relevant services and for the website www.segeltec.pt, through which users and/or customers have access to information regarding Segeltec’s services and product presentations, as marketed or delivered over time, and is the Data Controller for the purposes of this Policy.

2. Collection and Processing of Personal Data
Your personal data may be requested by Segeltec when you subscribe to our newsletter, download documents, purchase a product, request a contact, and may also be processed as part of the execution and provision of services by Segeltec.
Your browsing on the Segeltec website may also be monitored for statistical purposes.
We may also collect information about your computer’s hardware and software. This information may include your IP address, browser type, domain names, access times and referring website addresses.

3. Use and Purposes of Personal Data Collected
Segeltec may process your personal data for:

(i) provide the services in question and/or carry out its activity, including:
– To supply, provide and execute the services in question;
– Processing and completing transactions, as well as sending related information, including transaction confirmations and invoices;
– Manage the use of services by its customers, respond to requests for information and comments, and provide customer service and support;
– Sending technical alerts, updates, security notifications and general communications to customers;
– Investigate and prevent fraudulent activities, unauthorized access to services or other illegal activities.

The legal basis for these treatments will be a) the execution of the relevant contract, b) the fulfillment of a legal obligation to which Segeltec is subject, or c) necessity for the purposes of the legitimate interests pursued by Segeltec or by a third party.

(ii) communicate with you about products, services, offers, promotions that we think may be of interest to you or send you our newsletter, if this is in line with your marketing communications preferences. However, you can always opt out of receiving these communications at any time through the means provided for this purpose in each communication sent, or by managing your preferences in this regard through the unsubscribe option in the newsletter itself.

4. Lawfulness of Personal Data Processing
As mentioned above, all personal data processing operations carried out by Segeltec have the appropriate legal basis, be it (i) on the basis of your consent to the processing of the personal data concerned for the respective purposes, either (ii) because the processing in question is necessary for the performance of a contract and/or the provision of a service with Segeltec to which the data subject is a party or for pre-contractual measures at the request of the data subject, either (iii) because the processing is necessary for compliance with a legal obligation to which Segeltec is subject, whether ultimately (iv) because the processing is necessary for the purposes of the legitimate interests pursued by Segeltec or by third parties.

5. Personal Data Retention Period
Segeltec will retain your personal data as necessary for the relevant activity or purpose, namely to provide you with the services concerned and, in any case, respecting any applicable retention period defined by applicable law (legal obligation).
If you wish to change your personal data or request that we stop using it, in accordance with applicable law, please contact us at the following email address: segeltec@segeltec.pt

6. Cookie Policy
What are cookies?
Cookies are small text files stored in your browser when you visit a website. Most sites use them to improve their user experience and site performance.

How do we use cookies?
Segeltec on its segeltec.pt website uses cookies to record details about each of your current sessions and to collect statistics in order to optimize the functioning of the website and provide content tailored to your interests. Some features of the website may not work properly if you do not enable the use of cookies.

What types of cookies does Segeltec use?
We use the following types of cookies:
– Functional cookies (strictly necessary)
Used to store each session configuration, namely your language preferences.
– Analytical cookies
Used to measure the speed performance of the site and to collect information related to which pages of the site have the most or least views in order to help improve the content for all users of the site in general.
– Segmentation cookies
These are cookies that record the user’s visit to our website, the pages visited and the links followed.

In particular, Segeltec’s websites use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to allow Segeltec to analyze how you use the website. The information generated by the cookies about the use of the websites (including the IP address) may be transmitted to and stored by Google, and Google will use this information to evaluate the use of the websites by the user, to create reports on the traffic of each page of the websites for the operators of the websites and to provide other services related to website traffic and Internet use.

Google may also transmit this information to third parties in compliance with a legal obligation applicable to it or in the event that such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You can disable these cookies by selecting the appropriate preferences in your browser.

You can find more information about Google Analytics at the following link:
https://www.google.com/analytics/terms
If you wish to deactivate Google Analytics services, you can do so by following the link below:
https://tools.google.com/dlpage/gaoptout?hl=en

You can find more information about the cookies used here:
AdWords Remarketing – https://policies.google.com/privacy
LinkedIn – https://www.linkedin.com/legal/privacy-policy
Twitter – https://twitter.com/en/privacy
Facebook – https://www.facebook.com/legal/FB_Work_Privacy
Google Plus & YouTube – https://policies.google.com/technologies/cookies?hl=pt-PT

How can you manage your cookies?
You can manage your cookies through your cookie preferences or through your browser’s cookie features. However, the deactivation of cookies may prevent some services from functioning correctly, affecting, partially or totally, navigation on Segeltec websites.
You can choose not to activate each of the cookie categories (except for strictly necessary cookies) by accessing your browser’s cookie preferences:
Firefox: Managing Cookies in Firefox
Chrome: Manage Cookies in Google Chrome
Internet Explorer: Managing Cookies in Internet Explorer
All about Cookies: www.aboutcookies.org

7. Transmission of Data to Third Parties
Segeltec, Lda does not transmit your personal data to third parties, except when necessary for the provision of contracted services and/or for compliance with legal obligations applicable to Segeltec.
Such transmission to third parties is, in any case, carried out in accordance with the applicable data protection law, and within the scope of the established legal purposes and grounds.
Segeltec may share your personal data, to the extent strictly necessary, with the following entities:
– Parties to the commercial relationship in question, including, for the purpose of the provision of services by Saphety;
– Service providers who provide services to Segeltec within the scope of the purposes defined above.

The provision of information or services by Segeltec to its users and/or customers, namely through its websites, may involve the use of subcontracted third-party services, which may imply access by these third parties to your personal data.
In this case and whenever necessary, Segeltec will only use subcontractors that provide sufficient guarantees as to the technical and organizational measures appropriate to the processing in question, so that it complies with the requirements of the applicable legislation, and such guarantees will be established by a contract signed between Segeltec and each of these third parties.

8. Transmission of Personal Data to Third Countries or International Organizations
Segeltec may have to transmit the personal data collected to a third country outside the European Union and not included in the list of countries that the European Union considers to comply with adequate levels of personal data protection. In this case, Segeltec will ensure that such transfers of personal data are carried out in strict compliance with applicable legal standards and as a result of applicable data protection laws, in particular the GDPR. Avoiding default practice.

9. Security of your Personal Data
Segeltec has implemented a set of security procedures to protect your personal data from unauthorized access, use or disclosure.
Segeltec ensures that the personal data provided and stored on the servers is in a controlled, secure environment and protected from unauthorized access, use or disclosure.

Should Segeltec need to subcontract services to third parties who may have access to your personal data, the subcontractors will adopt all the technical security and organizational measures necessary to protect the confidentiality and security of your personal data.

10. Your Rights as a Data Subject
In accordance with and under the terms of the Personal Data Protection Regulation (“GDPR”), as a Personal Data Subject and in relation to your personal data processed by Segeltec, you have the right to request access to, rectification or erasure of your personal data, the right to restriction of processing of your personal data, as well as the right to portability of the personal data you have provided to Segeltec.

Segeltec will make appropriate efforts, within the scope of its legal obligation, to provide, rectify or erase your personal data in Segeltec’s files.
To exercise these rights, please contact us at the following email address: segeltec@segeltec.com.

11. Incident Response
Segeltec has a data protection, privacy and information security incident management system in place.
We use threat detection technologies to help identify and respond to security or privacy incidents (in particular, any breach of personal data under the GDPR).

12. Changes to this Privacy Policy
This Privacy Policy may be updated, so we suggest that you check it regularly.